Customer Support

Comecer’s customer services have always focused on meeting customer’s needs.

One important aspect of our philosophy is that customer satisfaction is the only criterion to our efforts.

Remote Control

With this service Comecer has the possibility of verifying all the system’s functions remotely using a simple internet connection.

Video and teleassistance

Comecer’s technicians have the possibility of monitoring the machine using  a video camera.

Read our Customer’s requirements and service procedure for remote Control and Video and teleassistance

On site assistance

Comecer’s technicians are available to go directly to the customer’s premises to work directly on Comecer’s machines and systems.

Maintenance

Regular maintenance is the best practice to guarantee optimal performance fromj our machines and systems.

Contact our customer support

If you wish to have further information regarding our customer services, or if you have comments or requests fill in the following customer service form.