Assistance client

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Service as ongoing support to clients

Starting from the SAT Comecer service takes charge and follows the client throughout the life cycle of the equipment giving support in normal operations, management and maintenance of the machine and in case of exceptional operations.

Immediate response to customer needs

Our service engineering office handles over 1,500 telephone and on line calls a year from all over the world for technical support both telephone and online.

Presence in the field

The Field Engineer Comecer and local service providers offer more than 2,000 operations a year at customer sites in a short time with high level of professionalism and expertise to ensure maximum efficiency of equipment.


Our planning department ensures the optimization in the planning of assistance assigning priority levels according to customer needs.